GraceLaced FAQ

All sales are final and we cannot cancel an order after it has been placed.

We are not able to change or adjust orders after they have been placed.

Yes! Feel free to include a note for the order's recipient in the "Special Instructions" box just under the checkout button in your shopping cart.

Custom orders and commissions are not currently available.

No, your order confirmation email serves as your receipt, so if you’re shipping a gift, you’re all set!

Yes, some products are available for wholesale. Please email support@gracelaced.com to start a discussion!

Please email support@gracelaced.com with your name, order number, and the discount code you want to apply to your order.

If your order is eligible our team will apply the discount to your order and you’ll receive a refund notification via email.

We do our best to ship orders of prints, journals, notecards, books, calendars, stationery items, and accessories as soon as possible, but please allow up to 14 business days for these items to be shipped.

Canvases are produced when the order is placed and shipped separately. Please allow up to two weeks for production before they are shipped.

ESV New Testament Sets are also shipped separately. Please allow up to one week before they are shipped.

Please plan accordingly when you’re placing an order as we’re unable to expedite orders.

Because all carriers are taking longer than usual to deliver orders we’re not able to guarantee a specific delivery timeline after an order leaves our studio.

If you are purchasing gifts, please plan accordingly allowing time to receive your order in advance of when you will need it. As packages are spending longer in transit, we won’t be able to provide a replacement or a refund unless the carrier officially declares a package to be lost.

International customers: Please note that due to shipping delays, it may take more than 6 - 8 weeks for your package to arrive at your location.

Canvases are produced when the order is placed and shipped separately. Please allow up to two weeks for production before they are shipped.

ESV New Testament Sets ship separately. Please allow up to one week before they are shipped.

Yes, but due to shipping, insurance, and customs costs, the only products that we're able to ship internationally are prints and notecards. (Unfortunately, due to current Brexit regulations we are unable to ship to the United Kingdom.)

Shipping rates for your order will be calculated in your cart at checkout after you’ve entered a shipping address. Shipping times vary depending on the country of delivery.

Please note that international orders may be subject to customs charges upon receipt. Customers are responsible for any such duties and customs charges that their order may incur. As these vary from country to country, we are unable to estimate what these charges may be and recommend you contact your customs office to learn more about what charges you can anticipate.

All sales are final and we are not able to process returns. Please review all product photos and descriptions thoroughly before submitting your order.

Please take photos of the incorrect/damaged products you received along with photos of any damages to the packaging it arrived in. Email support@gracelaced.com with your name and order number along with the photos.

All sales are final and we cannot cancel, exchange, or refund an order after it has been placed.

All of our art products are pre-printed so we’re not able to change colors or text on any print, notecard, journal, or canvas. We do offer a number of personalizable prints with opportunities for some customization if you're looking for a special gift.

Scripture quotations are from the ESV® Bible (The Holy Bible, English Standard Version®), © 2001 by Crossway, a publishing ministry of Good News Publishers. Used by permission. All rights reserved. The ESV text may not be quoted in any publication made available to the public by a Creative Commons license. The ESV may not be translated in whole or in part into any other language.

All of our prints, canvases, journals, and notecards are designed and printed in the US. Our calendar is lovingly designed in the US and printed in China.

Undated planners have the features and tools of a dated planner, but ultimately offer you more flexibility and customization allowing you to start at any time of the year and even skip a week or two without wasting pages. An undated planner helps us steward our inventory best and serves as many people as possible.